Smile Direct Club

Table of Contents

  4.8 – 1 reviews   • Health and beauty shop

Smile Direct Club Salt Lake City wants to help you get started on your new smile journey! We offer teeth straightening in Salt Lake City, Utah for up to 60% less than traditional braces. SmileDirectClub is for anyone who wants a smile they’ll absolutely love. We comfortably and safely straighten smiles in an average of 4-6 months with the guidance of a state-licensed dentist or orthodontist. All while SmileDirectClub aligners are shipped directly to you.

Smile Direct Club 84106

Located In: Sola Salon Studios

Hours

Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed
Monday9 AM–5 PM
Tuesday9 AM–5 PM
WednesdayClosed

Address and Contact Information

Address: Located inside Sola Salons, 1033 E 2100 S, Salt Lake City, UT 84106

Phone: (800) 688-4010

Website: https://smiledirectclub.com/smileshops/salt-lake-city-sugarhouse?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=Salt%20Lake%20City

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Reviews

Sujit Silwal
I had a very good and comfortable experience made possible by the staffs, my special mention to @Jesse, my smileguide. You turned such a discomforting procedure into a quick and easy steps and kept up conversations to make me feel home. You did an awesome job. Don’t know if I will be a candidate yet, so another review is pending but you deserve this one. Thanks!
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Breeze Miller
The experience was fine overall. The reason for the loss of two stars is this: I set my appointment a few days ago. Between when I set my appointment and when I walked in today, I was sent 3-5 texts, 3-5 emails, and I was called back to back on Friday. When I picked up they kept calling to find out if I could go in sooner. I was sick of the over communication before I had even walked into my first appointment. It was genuine overkill. The scan was pretty amazing to watch. They kept true to the length of the appointment time. The only real issue I had was they called, emailed, and texted me way too many times considering it was a three or four day turn around from when I booked and when I walked into the smile shop.
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Ceilidh Westwood
I have had a great experience at this location throughout my smile treatment. I researched a lot with Invisalign and did a scan with a dentist and everything with that. The cost for Invisalign was outrageous, they made me pay for the initial scan which you get for free with smile direct club, and it was going to take double the time to get the smile I wanted. Betty at the Salt Lake location made we feel very comfortable in my first meeting and explained everything to me thoroughly. Later on I had troubles with my smile not turning out how I wanted and they were going to charge me for the adjustments. I was not happy at this time and ended up going back to Betty. She took the time to listen to my situation even though she had a packed day and then called the call center with me to resolve my issues so I got what I was promised. 100% I would recommend coming here. Betty deserves a pay raise!
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Summer
I went here two days ago for a consultation for aligners. The staff was so friendly, and Jesse helped me tons and made me feel super welcome and comfortable! Really pleasant experience and affordable payment plans as well. 🙂
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sarah
Michelle and Jesse were great helping me out today at my appointment ! Michelle is the sweetest most hardworking girl there. I’m so excited for my new teeth!❤️❤️
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Austin Caprio
The technician that took my scan was very kind. However, the person that greeted me came off pretty rude and pushy. She made me feel like I was lucky to be doing business with them, rather than feel like I was valued as a potential customer.
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Holly SJ
I was greated by the most friendly and welcoming lady (Amanda) then had the funnest most exciting appointment with Betty. She was so helpful and gave us examples and showed us the products, I’ve never seen my son so excited about anything with his teeth before, I’m excited to see his confidence grow. I was blown away by the technology, wow it was cool !! The rooms were so clean ut was a very comfortable and fun appointment, who knew something like that could be so fun, Thank you for the amazing afternoon.
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Cortney Cady
Horrible customer service, and my teeth are now messed up. I have chipped teeth and even one that’s loose and wiggly, I am over a year into treatment and my teeth are so not straight as they “guarantee/promise.” I’ve been trying to get a hold of them about getting touch up aligners, they don’t answer their emails, but if they do it’s randomly at 2:00 a.m. in the morning weeks after you sent the original message. They’re horrible at follow through any of the introductory promos that you sign up for there’s no guarantee will actually get it. Still waiting on them to follow up and do as they were originally promising. Very shady company!!
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Briaja Kinney
They were so warm and welcoming. A great atmosphere. Fun workers. And amazing technology! A smooth experience.
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Bonnie Hyde
Smile direct has had wonderful customer service from the very beginning.
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