Mindy E
I normally have pretty good service here. I call to make an appointment and normally, it’s the same day. Which I understand some waiting time, especially when calling for same day appointments. This particular Saturday, two employees got into a shouting match. I understand people won’t always get along but take it to the back. I was moved from the front waiting chairs, into a chair to look at gel colors. I watched employees walking around, leaving, and finishing their client and going to the back. After sitting for over 30 minutes without another word being said to me, I left. I won’t be back and you can tell that won’t make a difference in your business. People are just numbers that add to money. $5 extra, is all I ever hear. However, I called Designer Nails, they had a cancellation and got me right in. Full set at their location for $38 and they’re perfect! I will never go back to Urbane nails again!
… moreTm3
Always a wonderful atmosphere with music and refreshments. I always enjoy the company while I get my services as well. It is a very pleasant experience. Annie and Le are amazing. Pedicure
… moreMichelle Williams
I’ve been coming here sporadically because it’s close to my house. But I’m going to stop coming after today. They have too many new unskilled people. I’ve had my nails messed up more times than done right at this point. The quality of the work is very poor and takes way too long. Today the guy drilled my acrylic set down to pretty much nothing. It was so thin it was basically my nail. While I was washing my hands it was already chipping. He tried more filing even after that. I finally had to tell him to just stop! The process took forever and was a complete waste of time and money, cause I’ll need to go have them redone.
… moreCassie Aiello
BLOWN AWAY on how beautiful the environment is and how friendly everyone is! My nail tech took his time, nails are beautiful! They’re the perfect “thickness” and don’t look bulky.
… morewinsome fox-simpson
This was my first visit. I arrived around 528pm on Monday Dec 21st, closing time is 7pm and I was afraid that my services would be rushed. I decided to stay after I was unadorned there wouldn’t be a wait. The pedicure began within 6 minutes. David who did my pedicure was courteous and thorough. I was happy with his work. The young man who did my nail fills was nice and fast. However, I was a disappointed in the finished product. The nails surfaces are not as smooth as they should be and the underneaths edges were rough and sharp. I ended up filing and smoothing them myself. The environment was pleasant, clean, and professional. I’ll see how I feel about a return visit.
… moreDiane Jenson
I am a regular at Urban nails they have great deals to get a discount and they all do a-1 job Michelle did a awesome pedicure very professional she has magic hands and Lisa did my fill on my nails she also did a great job on my nails and hands TU girls Acrylic nails, Pedicure
… moreRooted Internationals
Entire staff and Mike was amazing!!! Definitely coming back Manicure, Acrylic nails, Pedicure
… moreMya Shaw
Got my nails done sept 5th and i was pleased with service. The pedicure was amazing and the best part you are served wine (if you prefer). A very relaxing atmosphere to be at after a long week or month at work.
… moreReauna Bean
Look at the picture and you decide…the shape is worse than the service. Not sure if it was because he was in a rush but I waited 4 hours for this disappointment. I would rather drive out of state to get my nails done before I go back to urbane on nw expressway
… more