Critical: Professionalism, Quality, ValueI’ve been here before. I decided to give this place one more try. The first time, it was a mediocre experience. I don’t usually get my nails done, but decided to give it a god. When we arrived, the wait wasn’t very long, maybe 5 minutes. I loved the ambiance of the place. Even though there is a lot of foot traffic, it’s a chill spot. Anyway, we get seated and immediately she gets to work. She was rushing. It seemed the more people that walked in the door, the faster she got. It was terrible.Then when my nails are done, they look like something I could’ve done at home. I was disappointed. I get up and immediately am hounded to give a 5 star review (even though it was not 5 star work) before they would allow me to pay! The gentleman kept asking myself and my daughter to give reviews. I felt pressured and gave the 5 star rating and I guess they gave a discount. We left.Second experience was a late Sunday afternoon, the wait was much longer this time. I get seated with a different nail tech to get a fill-in. She doesn’t have any designs. So I went with plain black again. She didn’t file them down evenly. She chipped one in the center and it was jagged. Instead of just putting on a fresh nail, she just used acrylic and attempted to mold it. Now I’ve got valleys in my nails because it was not filed down evenly. My fingers look terrible. I payed $90 for myself and my daughter and I will not be coming back. Day 2 and the polish is chipped and is not smooth at all. It’s just disappointing.Update: I called them today as requested by whomever responded to my review. And apparently they don’t want to fix the issue because I got a full-in and not a full set..which i got the first time I came. I am adding more images because I would definitely say BEWARE of this place if you value quality. My nails are worse than ever and they told me that they would charge me and we are 4 days in and 4 of the nails polish has chipped. They stated that “a fill in service is not guaranteed” and I have to pay to get them redone. If I wanted to give away another $90 for unhappiness, I’d certainly return. I’ll just go somewhere else. Terrible customer service, worse nail quality. Maybe not all are bad, but the two that have done my nails, are terrible. I won’t give them another chance to take my money for subpar work. I’ll add more photos to show what 4 days later looks like.Services: Nail art, Acrylic nailsI’ve been here before. I decided to give this place one more try. The first time, it was a mediocre experience. I don’t usually get my nails done, but decided to give it a god. When we arrived, the wait wasn’t very long, maybe 5 minutes. I …More
I’ve been here before. I decided to give this place one more try. The first time, it was a mediocre experience. I don’t usually get my nails done, but decided to give it a god. When we arrived, the wait wasn’t very long, maybe 5 minutes. I loved the ambiance of the place. Even though there is a lot of foot traffic, it’s a chill spot. Anyway, we get seated and immediately she gets to work. She was rushing. It seemed the more people that walked in the door, the faster she got. It was terrible.